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Tracked US shipping on every order

eBac Water

Shipping & Returns

Shipping

  • US orders only — we currently ship within the United States.
  • Carriers: USPS and UPS, with real-time rates calculated at checkout.
  • Tracking details are emailed once your order ships.
  • Orders ship in discreet, protective packaging from the current tested lot.

Returns & replacements

Because this is a sterile, lot-controlled product, physical returns are not accepted. Documented damage, loss, or shipment errors are reviewed and, where appropriate, resolved with a replacement or credit — contact us with your order number, photos, and a short description of the issue.